Grace Auto Sales and Service SMS and Phone Privacy Policy

Effective Date: 02/12/2026

Grace Auto Sales and Service is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and SMS messaging services.

1. Information We Collect

We may collect the following information:

– Personal information you provide, such as your name, phone number, and email address.

– Information related to your use of our SMS messaging program (e.g., opt-in/opt-out status, message history).

2. How We Use Your Information

We use your information to:

– Provide and manage our SMS messaging services.

– Send you messages related to inquiries, requests, etc.

– Respond to your inquiries and provide customer support.

– Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

– Service providers who assist us in delivering our services (e.g., SMS delivery platforms).

– Law enforcement or regulatory authorities if required by law.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

5. Your Choices

You may opt out of our SMS messaging program at any time by replying STOP to any message. You may also contact us to update or delete your information.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at (804) 348-0280.

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Our mission is to present a fair value pricing to all of our customers.

  • This is achieved by polling thousands of real time vin-specific automotive prices hourly.
  • This ensures that every one of our customers receives the fairest most current pricing on every pre-owned vehicle we sell even if its at our loss (hey fair is fair).
  • We do not artificially inflate our pre-owned prices in hopes of winning a negotiating contest with our customers! Our pricing is based on actual transaction data.
  • We do not play pricing games.
  • After working over 30 years in the car business, we have realized that market based pricing, is by far, the best way to serve our customers.